Privacy Policy

Introduction

PingSnitch.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website monitoring service.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Email address (for account creation and notifications)
• Payment information (processed securely through Stripe)
• Website URLs you choose to monitor
• Communication preferences

Automatically Collected Information

We automatically collect certain information about your device and usage:

• IP address and browser information
• Usage analytics and service performance data
• Log files and error reports

Monitored Website Data

We collect and temporarily store website content from URLs you choose to monitor. This data is used solely to detect changes and provide you with relevant notifications.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our monitoring services
• Send you notifications about detected website changes
• Process payments and manage your subscription
• Respond to your customer service requests
• Analyze usage patterns to improve our service
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our platform (e.g., Stripe for payments, Supabase for data storage)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Website monitoring data is typically retained for up to 90 days unless you delete your monitors earlier.

Your Rights

Depending on your location, you may have the following rights:

• Access, update, or delete your personal information
• Object to or restrict certain processing activities
• Data portability (receive a copy of your data)
• Withdraw consent where processing is based on consent

Third-Party Services

Our service integrates with third-party platforms (Stripe for payments, Supabase for data storage, OpenAI for content analysis). These services have their own privacy policies, which we encourage you to review.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.